At NetMyShop.in, we strive to provide a seamless shopping experience. If you need to cancel an order, please follow our cancellation policy.

Cancellation Timeframe

– You can cancel an order within 24 hours of placing it.
– For orders placed during sale or promotional events, cancellations must be made within 12 hours.

Cancellation Procedure

1. Contact us via email at support@woodenspace.co.in or through our contact form.
2. Provide your order ID or invoice number to facilitate the cancellation process.
3. State the reason for cancellation (optional but helpful for us to improve).

Cancellation Eligibility

Orders can be cancelled if:

– The order has not been shipped yet.
– The product is out of stock.
– There was an error in pricing or product description.
– You placed an incorrect order.

Cancellation Ineligibility

Orders cannot be cancelled if:

– The order has been shipped or dispatched.
– The product is customized or personalized.
– The product is a final sale or clearance item.

Refund Policy

If your order is cancelled, you will receive a full refund for the order amount, minus any applicable restocking fees or cancellation charges.

Refund Timeline

Refunds will be processed within 7-10 business days of cancelling the order.

Exceptions

– Special Orders: Customized or personalized products cannot be cancelled once production has begun.
– Final Sale Items: Products marked as “final sale” or “clearance” cannot be cancelled or returned.

Contact Us

If you have any questions or concerns about our Cancellation Policy, please contact us at: support@woodenspace.co.in

Governing Law

This Cancellation Policy shall be governed by and construed in accordance with the laws of India.

Changes to Cancellation Policy

We reserve the right to update this Cancellation Policy without notice. Changes will be posted on this page, and you are encouraged to review the policy regularly.